Privacy Policy

Effective date: 1 December, 2020

Department of Education and Social Policy, University of Macedonia, 156 Egnatia Str., P.C.54636, Thessaloniki, Greece (“us”, “we”, or “our”) operates the http://www.fastheroes.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

In any event, we will only process your personal data in accordance with applicable data protection and privacy laws (i.e. the General Data Protection Regulation – GDPR).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://www.fastheroes.com

Definitions

Service

Service is the http://www.fastheroes.com website owned and operated by Department of Education and Social Policy, University of Macedonia, 156 Egnatia Str., P.C.54636, Thessaloniki, Greece (“us”, “we”, or “our”).

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send. The legal basis is Article 6 (1) b) GDPR.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We use this data to enable you to use our website and, if necessary, to review and assert our and third-party rights in the event of damage or violations of legal regulations, our terms of use and the rights of third-parties. The legal basis is Article 6 (1) b) GDPR. The log files will be stored for as long as necessary for the respective purpose, in principle no longer than 14 days.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

1.3.1 Essential Cookies

Essential Cookies are necessary for the website to function properly. Such Cookies make a website usable by providing basic functions such as page navigation and access to secure areas of the website or language settings. Due to their importance for the website’s functioning, you cannot opt-out from this kind of Cookies. We base the related processing of personal data on Art. 6 (1) b GDPR, the contractual provision of our services. 

Essential Cookies we use to provide this website include Cookies, which

  • detect whether a user uses Java Script, 
  • allow a visitor to receive site content from one out of multiple servers as the user browses the site,
  • determine whether a user has accepted which category in the Cookie banner,
  • maintain the status of the user for all page requests.

Session cookies: Session cookies allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit. Session cookies are combination of one or more temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognize you. You will have to log back in (if login is required) or select your preferences/themes again if the site uses these features.  

Target Group : This is a special cookie to define the visibility of specific content to specific groups of users (i.e. HCPs, General public or Teachers) when they want to see a different ‘version’ of the website. This specifies which audience should be able to see which content on the website. For instance, if a content contains specific school or class related information, which should not be visible to the public, tagging it to be viewed by a Teacher audience will mean this content will only be visible to those who have identified themselves and have been validated as Teachers.

The lifetime of essential Cookies we use extends from the respective session up to one year. 

1.3.2 Cookies for Website Optimization

Based on your consent (Art. 6 (1) a GDPR) we use Cookies to make our websites work more efficiently, as well as to recognize your device on subsequent visits to get information and statistics on your usage. You may withdraw your consent at any time without detriment and with future effect. To do so, please amend your settings here. 

1.3.3 Marketing Cookies

We use Marketing Cookies which allow us to follow users to other websites to show ads that are relevant and engaging to the individual user. We base this processing on your consent (Art. 6 (1) a GDPR), which you may withdraw at any time with future effect and without detriment amending your settings under this link.

We use the following services of third-party providers:

Facebook & Instagram (Facebook Pixel):

We use the Facebook pixel in the basic version to display personalized ads by us and third parties for you on the Facebook and Instagram platforms. Facebook and Instagram are operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (“Facebook”).

For this purpose, we provide Facebook with information about your user activity on our website and certain other personal data (such as your user-ID) via a pixel. This data includes but is not limited to so called http headers (e.g. your IP address and information about your browser) and click data (i.e. the buttons clicked on our website as well as their descriptions and the web pages visited). This allows users of our website, when visiting the social network Facebook or Instagram or other websites that also use this function to display interest-based ads (“Facebook Ads” / “Instagram Ads”) and us to make our website even more interesting for you.

Due to the marketing tools used, your browser automatically builds a direct connection with the Facebook server. We have no influence on the extent and further use of the data collected by Facebook using the pixel. Through the integration of Facebook Custom Audiences, Facebook receives the information that you have visited and viewed one of our online offers or learns that you have clicked an ad shown by us. If you are registered with one of Facebook’s services, Facebook can assign the visit to your respective private account. Even if you are not registered by Facebook, or have not logged in, there is the possibility that the provider can discover and store your IP address and further identifiers. The Facebook pixel enables us to measure, evaluate and optimize the effectiveness of Facebook ads for statistical and market research purposes. We only receive anonymous reports from Facebook.

For logged-in users deactivation of the “Facebook Custom Audiences” function is also possible at www.facebook.com/settings/ (link is external). For more information about Facebook’s collection and use of this data and your rights and choices about protecting your privacy, please refer to Facebook’s Privacy Policy (https://www.facebook.com/privacy/explanation (link is external)). You can withdraw your consent to the use of the Facebook pixel at any time with effect for the future by following this link: https://www.facebook.com/login.php?next=https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen (link is external). To do this you must be logged in on Facebook or Instagram. For more information about Facebook’s data processing, please visit www.facebook.com/about/privacy (link is external).

Twitter (Conversion Tag):

We have also included the remarketing function of the Twitter service on our website. It is provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. With the Twitter remarketing function we can offer you advertising based on your interests on the Twitter platform. For this purpose, Twitter uses so-called “tags”. This tag is used to record visits on our website as well as usage data (e.g. all interactions relating to the advertising displayed such as clicking on links, retweets or likes) in a pseudonymous, non-personal way. If you subsequently visit Twitter, integrated ads are displayed based on your interests. Twitter will then receive information from your browser that our website has been accessed by your device. If you are registered with a Twitter service, Twitter can assign the visit to your account. Even if you are not registered on Twitter or have not logged in, it is possible that the provider may learn and store your IP address and other identifiers. The information generated by the tags about your use of our services is transferred to a Twitter server in the USA and stored there. 

For more information on how to disable this feature on Twitter, see https://help.twitter.com/de/safety-and-security/privacy-controls-for-tailored-ads. For more information about Twitter’s data processing, please visit https://twitter.com/de/privacy.

LinkedIn (Insight-Tag):

We also use conversion tracking on our website with LinkedIn Insights Tag, a tool from LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland. For this purpose, the LinkedIn Insight tag is integrated on our website and a cookie is set on your device by LinkedIn. LinkedIn is informed that you have visited our website and your IP address is collected. Timestamps and events such as page views are also stored. This enables us to statistically evaluate the use of our website in order to constantly optimize it. We learn, for example, which LinkedIn ad or interaction on LinkedIn brought you to our website. This allows us to better control how our ads are displayed.

For more information on Conversion Tracking, see https://www.linkedin.com/help/linkedin/answer/67595/linkedin-conversion-trackingubersicht (link is external). Please be aware that LinkedIn’s data can be stored and processed so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes. For more information, please see LinkedIn’s privacy policy at https://www.linkedin.com/legal/privacy-policy (link is external). You can prevent LinkedIn from analyzing your usage behavior and from displaying interest-based recommendations at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. 

Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. The legal basis is Article 6 (1) b) GDPR.

We process your personal data to:

  • meet our legitimate interests, including to:
    • complete a corporate transaction (e.g., corporate restructuring, sale or assignment of assets, merger); and
    • protect our rights or property, enforce our terms of use and legal notices, and for the establishment, exercise and defence of legal claims.
  • meet our legal obligations, any court order or other binding decision;
  • with your consent for other purposes, such as, the subscription to a newsletter; in this case you have the possibility to withdraw your consent at any time.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of the European Union (EU) and choose to provide information to us, please note that we transfer the data, including Personal Data, to the EU and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend our rights or property 
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”). These Service providers provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf, in accordance with our instructions and under our control in accordance with this data privacy declaration.

Data transfer to recipients outside the EU

Some of these service providers process personal data outside the EU. In these cases, we ensure an adequate level of data protection to comply with European law (usually through EU standard contractual clauses published by the European Commission).

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Online safety for children

We make sure that children are safe online and therefore have additional privacy processes to ensure our younger FAST Heroes are safe when using our online channels. We also take care not to knowingly collect, store, use or process any personal information of children who use these features without parental consent.

We also follow all relevant laws for children between the ages of 13 and 18, and for personal data we consider anyone under the age of 16 as a child.

When we process children’s personal information, we take additional steps to protect their privacy:

We make sure that we tell parents what personal information we collect, store, use and process about their child and explain if we share that information;

We comply with legal requirements by obtaining parental consent to the collection, use and processing of the child’s information and consent to the communication of information about our products and services to the child;

We limit how we collect, store, use and process the personal information of children so that only information reasonably required to participate in an online activity is collected;

We allow parents access to or access to the personal information we collect from their child – parents may also request that their children’s personal information be changed or deleted.

Registration by parent or guardian

Children cannot register themselves on the website. Registration has to be performed by a parent or guardian. If we need to collect a child’s personal information, the information has to be provided by a parent or guardian who provides parental consent in accordance with legislation. To make sure that the consent was not given erroneously, we send an e-mail to the relevant parent or guardian explaining what information we collect and how we intend to use it. If parents do not wish to give their consent or deny it, they can request for its removal by emailing us on admin@fastheroes112.com, we will erase all information we have collected from the child, including adult contact information we have requested, for approval.

Selection and control options for parents

Parents or guardians may at any time prohibit us from using and collecting any other personal information about their child. Parents or guardians may ask us to delete from our records the personal information we have collected in connection with their child’s account. 

Collect and use the personal information of children

Here are some examples of when we collect data from children:

When families register online.

On our websites, we may offer a variety of services, such as content, games and competitions. Families are asked to provide personal information. Personal data of children under the age of 16 is recorded only to a limited extent and only to the extent permitted by law or with the consent of the parents. For example, under the aforementioned conditions, the parent creates a user profile in the name of a child and has the option to link that profile to the child’s school and class. This is done so that the child can take part in the program on behalf of their school or class. We strongly recommend that parents create a nickname for their children that does not contain any personal information.

When we collect a child’s personal information, the information will only be retained for as long as we need it to provide the service or as required by law.

Participating through a school/organization

If a child takes part in the campaign through his/her school or through any other organization the teacher/ambassador will be able to see the child‘s name/nickname, registration status and progression through the online program in order to facilitate a complete implementation of all planned activities. No other personal information of the child is shared. 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@fastheroes112.com
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